Terms and Conditions

1. Standard Terms And Conditions

These are the standard terms and conditions for Website Design and Development and apply to all contracts and all work undertaken by ANC INC for its clients.

2. Supply Of Material

You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, Pictures, Content, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.

Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.

3. Variations

We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.

4. Project Delays And Client Liability

Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.

5. Approval Of Work

On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project price will become due.

6. Rejected Work

If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.

7. Payment

Upon completion of the 7-day review period, we will invoice you for the 50% balance of the project.

8. Warranty By You As To Ownership Of Intellectual Property Rights

You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material that you supply to us to include in your website or web applications.

You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.

9. Licensing

Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website.

10. Search Engines

We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimization according to current best practice.

11. Consequential Loss

We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

12. Disclaimer

To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of ANC INC under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.

13. Subcontracting

We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

14. Non-disclosure

We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

15. Additional Expenses

You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, and domain name registration, web hosting or comparable expenses.

16. Backups

You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.

17. Ownership Of Domain Names And Web Hosting

We will supply your account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.

18. Cross Browser Compatibility

By using current versions of well supported content management systems, we endeavor to ensure that the web sites we create are compatible with all current modern web browsers such as the most recent versions of Internet Explorer, Firefox, Google Chrome and Safari. Third party extensions, where used, may not have the same level of support for all browsers. Where appropriate we will substitute alternative extensions or implement other solutions, on a best effort basis, where any incompatibilities are found.

19. E-commerce

You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify ANC INC and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.

Refund/Cancellation Policy

We are setting up the Refund Policy here to clarify the user about all the pointers that are to be followed while request a refund. We will also clarify in what cases we will provide the Refund and our time window under which you can receive/claim your refund.

We will only provide the refund if

The software/application/services we have provided has stopped functioning immediately after the setup.

• The software/application/services we have setup in not launching.
• The software/application/services we have setup is crashing and freezing at a regular rate.
• The software/application/services we have provided isn’t doing its central functions.

We will not provide the refund if

• Your system has been working abnormally and there is no connection with our software in this case.
• The software we have provided is erased/uninstall.
• The software we have distributed is not updated and hence crashed/service period is over.
• The software we have distributed is not working because of a system error.
• A virus has entered your system and hence, it has compromised the immunity of the software.
• It is also acknowledged and accepted by the customer that any hardware faults (Damage of physical parts of device) currently or in the future will not be covered for repair and cannot be a basis of refund requests for the services rendered, resolution and refund.

Time Window

Any refund applies for 30 days from the initial servicing date and any refunds issued will be made only after deducting the service charges corresponding to the days/incidents exhausted before refund request is received.

To initiate the refund, Call at our toll-free number +1-888-891-1851 and speak to IT Specialist, If you are unsatisfied with the software or service then you must provide a valid reason to get the refund.

Subject to Change

Our refund policy is subjected to any change at any point of time. The Refund Policy stated here is not set in stone and we can make certain alterations to the policy at any juncture of time. You must regularly check our website to be in touch with the latest Refund Policy that we have adopted.

I accept terms and conditions.